Wayne Mccormick
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Does not import data from Garmin Connect. Ran 8 miles today for a virtual race and did not get credit. However garmin is one of the device options. Defeat the purpose. I don't want to carry a phone with me when I run. I finally had to uninstall it. Would not sync with garmin app or device. Looking at other reviews this issue goes back two years .I contacted tech support. They couldn't do anything. Until this issue is fixed this app is pretty pointless.
14 people found this review helpful
Rudy Martinez
I enjoyed all the features, but the tracking was off by a lot. I drove a route that I wanted to use for a 10k and checked it with another app and they matched. I was then told to use this app for a charity run and it didn't give the same distance. So I ran until it said I was done. I went back to double check the distance with my car and other app, they both said I ran 8.08 miles instead of 6.2. Which obviously killed my time. I was very disappointed being this wasn't first timed 10k.
6 people found this review helpful
RaceRunner Inc.
December 28, 2020
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. Could you get the latest version. Your issue should be fixed now. If it doesn't please contact support@racerunner.com. We always ready to help you. And don't forget to GIVE US MORE STARS!
Carlotta Ungaro
This app needs lots of work. First, it assigned my residence to some place I never heard of and no way to change it. I didn't show the fundraiser I was supporting automatically. The login is finicky. I didn't realize had to use the app to track my actual run to connect to the nonprofit. Then I couldn't go back and add it in. I tried to use their website but the subpages wouldn't change from French to English.
4 people found this review helpful
RaceRunner Inc.
November 26, 2020
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@racerunner.com. Thank you.